RepairTracker Portal

Your repair enquiry, connected

Welcome to Entertainment Konnections’ RepairTracker portal information page. If you’ve been directed to RepairTracker in relation to your device repair, use the access details provided by our team.

Accessing the portal

Check out the link at the bottom of this page. All you need is your ticket number and email address linked to your account.

Have your repair details ready

When contacting us about your repair, please include your name, your device’s brand and model, and your repair reference if you have one. These details will help us identify your enquiry.

Need help with your repair?

If you have a question about your device, need clarification about the next steps, or are having trouble accessing the portal, please get in touch with our team.

For your security, do not send device passcodes, account passwords or payment card details with your enquiry.

Check your repair status

Enter your ticket number and the email you gave us. The ticket number is in your confirmation email and on your paperwork.

Fields marked with an asterisk (*) are required.